Paramount Markets Limited Privacy Policy

1. Introduction and Scope

At Paramount Markets Limited (referred to as “the Company,” “we,” “us,” or “our”), we are committed to safeguarding the privacy and security of your personal data. This Privacy Policy describes how we collect, process, store, and protect the information provided by our clients and prospective clients.

By interacting with our websites or opening an account, you acknowledge that you have read and understood how we handle your information as outlined in this Policy. This document, including any future amendments, governs our data processing activities throughout our professional relationship and following its conclusion.

2. Data Controller Information

This Policy applies to the data processing activities of Paramount Markets Limited and its affiliated entities.

Paramount Markets Limited: Ground Floor, The Sotheby Building, Rodney Village, Gros-Islet, Saint Lucia, Registration Number 2023-00643 and operating under License Number R026.

3. Categories of Data We Collect

To provide our financial services effectively and comply with legal obligations, we collect the following types of information:

Identity & Contact Data: Full name, date of birth, gender, and contact details (email, phone number, residential address).
Financial Profile: Details regarding your annual income, net worth, source of wealth, bank account details, and credit history.
Trading Experience: Your knowledge of financial markets, risk tolerance, and historical trading activity.
Technical & Usage Data: IP address, device specifications, location data, and logs of your interactions with our platforms and websites.
Verification Documents: As required by Anti-Money Laundering (AML) laws, we collect copies of identification documents (Passports, National IDs, Driver’s Licenses) and Proof of Residence (Utility bills or bank statements).

4. How We Utilize Your Information

We process your personal data based on the following legal frameworks:

Contractual Necessity: To manage your account, execute trades, and provide support.
Legal Compliance: To satisfy regulatory requirements, including “Know Your Customer” (KYC) and AML reporting.
Legitimate Interests: To improve our services, optimize our website performance, and secure our systems.
Consent: Where you have explicitly agreed to receive marketing communications or participated in surveys.

5. Data Disclosure and Third Parties

We do not sell your data to third parties. However, we may share necessary information with:

Service Providers: Specialist advisors, IT hosting services, and analytics providers.
Financial Institutions: Banks and payment processors to facilitate your deposits and withdrawals.
Regulatory & Legal Bodies: Courts or government agencies when required by law or to protect our legal rights.
Affiliates: Internal entities within the Paramount Markets group for administrative purposes.

6. Security and Data Protection Measures

We implement robust technical and organizational measures to prevent unauthorized access, loss, or alteration of your data. These include:

Encryption: Using SSL/TLS protocols for data transmission.
Access Control: Multi-factor authentication (MFA) and strict “need-to-know” internal access policies.
Monitoring: Continuous surveillance of our systems for potential vulnerabilities or intrusions.

7. Data Retention and International Transfers

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. In accordance with financial regulations, we typically maintain client records for at least five to seven years after the termination of the business relationship.

Your data may be processed in jurisdictions outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to maintain the same level of protection.

8. Your Legal Rights

Under applicable data protection laws, you have the right to:

Access your data and receive a copy.
Rectify inaccurate or incomplete information.
Erasure (“Right to be forgotten”), subject to our legal retention obligations.
Restrict or Object to certain processing activities.
Data Portability to another service provider.
Withdraw Consent for marketing at any time.

9. Contact and Complaints

If you have questions regarding this Policy or wish to exercise your rights, please contact our Data Protection Officer (DPO) at:

Email: [email protected]]
Address: Ground Floor, The Sotheby Building, Rodney Village, Gros-Islet, Saint Lucia

If you believe your data has been handled incorrectly, you have the right to lodge a complaint with your local data protection authority.